Sales Skills E-Learning

This professional Sales Skills Training Course will teach you how to win over clients, close deals faster, deliver engaging presentations and master advanced body language techniques to form strong working relationships.

Delivery Method: Online E-Learning
Duration: 2 hours
Assessment: Online Assessment
Certification: CPD Accredited
Valid for: 1 Year

£25.00

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This professional Sales Skills Training Course will teach you how to win over clients, close deals faster, deliver engaging presentations and master advanced body language techniques to form strong working relationships.

Through instructor-led guidance, you will learn the key to successful selling, from how to use body language as a powerful communication tool, to how to negotiate with confidence and handle objections effectively. This Sales Skills Course will also take you through the different types of sales roles and the skills required to become a successful sales professional.

In addition, you will develop the winning mindset needed to be successful in this challenging profession, along with the skills and practical knowledge to negotiate your way through even the most testing of situations.

Who should take the Sales Skills course?:

This Sales Skills Training Course is ideal for those in the following professions:

  • Sales Representatives
  • Telemarketing professionals
  • Marketing Manager
  • Real Estate Agent

Learning Outcomes

This course covers the following:

  • Understand the basic fundamental principles of selling, persuading and negotiating
  • Develop a winning mindset that will prepare them for a successful career in sales
  • Win over clients, build strong working relationships and close deals successfully
  • Handle negotiations and disputes with confidence, competence and professionalism
  • Communicate effectively and eloquently in face-to-face business meetings
  • Deliver engaging presentations and influence clients through effective body language

Course Modules

Module One: What Is Workplace Harassment?
Module Two: Identifying the Bully
Module Three: How to Handle Workplace Violence
Module Four: Risk Assessment (I)
Module Five: Risk Assessment (II)
Module Six: Being the Victim
Module Seven: Checklist for Employers
Module Eight: Interview Process
Module Nine: Investigation Process
Module Ten: Developing a Workplace Harassment Policy
Module Eleven: Policies in the Workplace
Module Twelve: Proper Procedures in the Workplace
Module Thirteen: False Allegations
Module Fourteen: Other Options
Module Fifteen: Sexual Harassment
Module Sixteen: Mediation
Module Seventeen: Conflict Resolution
Module Eighteen: The Aftermath
Module Nineteen: Introduction to Civility
Module Twenty: Effective Work Etiquette
Module Twenty One: Costs and Rewards
Module Twenty Two: Conflict Resolution
Module Twenty Three: Getting to the Cause
Module Twenty Four: Communication
Module Twenty Five: Negotiation
Module Twenty Six: Identifying Your Need
Module Twenty Seven: Writing a Civility Policy
Module Twenty Eight: Implementing the Policy

Certification Information

Duration and Assessment: The course lasts for 2 hours, accounting for participant interaction and engagement. It includes assessments to ensure proficiency in the skills taught.

Certification: Participants receive a CPD at Work accredited Sales Skills certificate upon successful completion. This will be valid for 1 year.

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Sales Skills E-Learning